We're here to help!
FAQs
Probiotics with Organic Prebiotics
What are the ingredients?
Our USDA Organic Probiotics with Prebiotics contain 12 living strains of beneficial bacteria with 5 Billion CFUs per scoop.
- Probiotics include: Lactobacillus Acidophilus, Lactobacillus Casei, Saccharomyces Boulardii, Lactobacillus Plantarum, Bifidobacterium Infantis, Lactobacillus bulgaricus, Bifidobacterium Bifidum, Bifidobacterium Longum, Enterococcus Faecium, Lactobacillus Brevis, Lactobacillus Rhamnosus, Streptococcus Thermophilus
- Prebiotics include: FOS (fructooligosaccharides), Organic Inulin derived from Agave, Organic Acacia.
- NO ADDITIVES, FILLERS OR PRESERVATIVES: All-vegan probiotic, no wheat, corn, soy. gluten-free, grain-free, dairy- free. Our powder is all natural and hypoallergenic.
What volume is the scoop size?
The scoop is 1.2 grams or 2.5cc, which is equivalent to ¼ teaspoon.
How many servings?
Our USDA Organic Probiotic with Prebiotics has 60 servings (scoops) per container. We recommend 1 scoop a day if your pet is between 15-60 lbs.
How long will this last for my pet?
There are 60 servings (scoops) in each container. Dogs or cats that weigh less than 15 lbs receive ½ scoop daily, which lasts 120 days. Dogs or cats that weigh between 15-60 lbs receive one scoop daily, which lasts 60 days. Dogs that weigh more than 60lbs receive two scoops daily,which lasts 30 days.
Is this made in the USA? Where are the ingredients from?
All of FERA's products are manufactured in the USA. All strains in our probiotics are from the US. Our Organic Prebiotics are from: FOS (Belgium), Inulin (Mexico), and Acacia (Senegal). It is manufactured in an FDA-registered GMP-compliant facility, third-party tested, and NASC certified.
Is this good for both dogs and cats even though they have different gut flora?
Probiotics can be defined as living microorganisms, that when ingested in certain numbers, confer health benefits beyond that of their inherent nutritional value. The microbes used in our probiotics are live non‐pathogenic organisms, such as various Bifidobacterium and Lactobacillus species, Enterococcus faecium, and non‐bacterial organisms such as the non‐pathogenic yeast Saccharomyces boulardii. Our probiotic formula is custom formulated by our veterinarian who recommends using a broad spectrum probiotic to bring balance to the gut microbiome. Each strain in our probiotic powder is proven to be beneficial for both cats and dogs and handpicked by our veterinarian. We also include prebiotics, which are non-digestible carbohydrates that modulate the intestinal microbiota and promote the growth of beneficial microorganisms in the intestines, which many other probiotics do not include.
The jar came half full, is this correct?
The probiotic container is normally about half filled. We provide a longer handle scoop and wide rim bottle for ease of scooping, which requires a larger bottle. Each probiotic bottle contains 60 servings (ex: a pet that weighs 15-60 lbs will have 60 days worth).
My pet is having diarrhea after starting the probiotics, is this normal?
If your pet was having normal stools prior to use, we ask that you stop using the probiotics and wait one week before reintroducing it. We always recommend starting at HALF the recommended dose. So if your pet is supposed to receive 1 scoop daily, please start at 1/2 scoop for a few weeks. We do recommend only introducing one supplement/treat at a time so we are not confused about what could be causing any diarrhea. We also recommend giving our Probiotics for 4-6 weeks to allow the GOOD bacteria to inhabit the gut and see positive results.
Is there a flavor?
Our USDA Organic Probiotics with Prebiotics powder is flavorless and can easily be mixed in with your pets food.
Does it need to be refrigerated?
Our USDA Organic Probiotics with Prebiotics does not need to be refrigerated as long as they are stored in a cool (below 72 degrees), dry place. You are definitely welcome to refrigerate it if the storage conditions fluctuate as this will help maintain their potency.
Can this be mixed with water?
Yes, it can be mixed with water. We recommend room temperature/cold water to maintain potency of the living beneficial bacteria.
Will shipping in heat affect the potency?
During production, we add a surplus/overage of the amount of LIVING bacteria in our Probiotic powder to account for the natural decline in numbers secondary to transit, storage, and stomach acid. Keeping the probiotics in a cool, dry place (< 72 degrees) to maintain good stability is recommended and can be refrigerated to preserve potency if humidity and heat is an issue.
Can this help with itchy skin?
There are 3 main reasons for itchy skin:
- flea allergy
- food allergy
- environmental allergy (atopy).
We have seen improvement with itching and overall skin health, especially if it is related to food allergies. But we always recommend consulting with your veterinarian to rule out all other causes of itchiness, especially if it does not improve with our probiotics.
Is this hypoallergenic?
Yes! NO ADDITIVES, FILLERS OR PRESERVATIVES: All-vegan probiotic, no wheat, corn, soy. gluten-free, grain-free, dairy- free. Our powder is all natural and hypoallergenic.
Is the container BPA-free?
Our containers are BPA free, FDA compliant, and safe for food contact.
Hip + Joint
What are the active ingredients?
Glucosamine Sulfate 500 mg
Methylsulfonylmethane (MSM) 400 mg
Organic Turmeric (Curcuma longa. L) 125 mg
Chondroitin Sulfate (USA porcine source) 50 mg
Vitamin C (as ascorbic acid) 50 mg
Green Lipped Mussel (Perna canaliculus) 50 mg
Yucca Schidigera 50 mg
Hyaluronic Acid 30 mg
Fish Oil (std. to 18% EPA & 12% DHA) 1.2 mg
How many soft chews are in one container?
90 soft chews
How long will this last for my pet?
There are 90 soft chews in each container. Dogs that weigh between 10-29 lbs will have a 90 day supply. Dogs that weigh between 30-59 lbs will have a 45 day supply. Dogs that weigh between 60-89lbs will have a 30 day supply. Dogs that weigh between 90-120 lbs will receive a 20 day supply.
When should I start giving my dog joint supplements?
Prevention is key. The goal is to take care of your dog's joints BEFORE they get injured or inflamed from normal wear and tear. Starting a joint supplement as early as 12 months old can reduce the chances of arthritis, dysplasia, and inflammation.
How many calories are in one soft chew?
14kcal per soft chew
Fish Oil
What are the ingredients?
Fera’s Fish Oil is made from sustainable wild caught sardines, anchovies, herring, and mackerel. Non-GMO Vitamin E (from sunflowers). No additives, fillers, or toxins.
How much omega 3s per teaspoon?
Fera’s Fish Oil contains 900mg EPA and 600mg DHA per teaspoon, which is the highest amount of EPA and DHA per teaspoon compared to other leading brands.
How many servings?
The Fish Oil 16oz contains 473mls. The Fish Oil 8oz contains 236.5mls
- If you are administering via teaspoon, there are about 94 teaspoons per 16oz bottle and ~47 teaspoons per 8oz bottle.
- If you are administering via the included pump, the 16oz contains 236 pumps and the 8oz contains 118 pumps. Each pump is 2ml.
Please note, as of September 2022, we've upgraded to a more eco-friendly dispensing cap and removed the pumps as part of our larger effort towards environmental sustainability.
How long will this last for my pet?
There are 48 teaspoons in the 8oz size and 96 teaspoons in the 16oz size.
For dogs and cats...
less than 25 lbs, the 8oz size will last 96 days
25-50 lbs, the 8oz size will last 48 days and the 16oz size will last 96 days
51-75 lbs, the 8oz size will last 24 days and the 16oz size will last 48 days
76-100 lbs, the 16oz size will last 32 days
>100 lbs, the 16oz size will last 24 days
*Once opened, the prduct should be used within 3 months
My pump is not working/leaking/broken?
Please send us your full name and mailing address and we will send a new replacement pump ASAP. Customer service is our #1 priority. We also include a dispensing cap as an alternate way of administering the fish oil via teaspoon.
Please note, as of September 2022, we've upgraded to a more eco-friendly dispensing cap and removed the pumps as part of our larger effort towards environmental sustainability.
Is this made in the USA? Where are the ingredients sourced?
Our Fish Oil is manufactured in the USA in an FDA-registered GMP-certified facility. Our wild caught sardines, anchovies, herring, mackerel are from the Icelandic waters. Our Vitamin E (d-alpha-tocopherol) is non-GMO, sourced from sunflowers (soy-free) from Argentina.
Do you do testing for heavy metals?
Every batch is third-party tested with the highest standards by the EUROFINS testing program. Molecularly distilled to remove all harmful toxins and heavy metals, our human-grade Fish Oil exceeds all requirements set by California’s Proposition 65 and all US and European Pharmacopoeia standards.
Does it need to be refrigerated?
Yes, we advise refrigeration to slow down oxidation and to discard after 90 days of opening.
What does deodorized oil mean?
Our fish oil is deodorized via steam bath right before filtration, which makes our fish oil virtually odorless.
Is the bottle made of plastic?
We specifically chose PET bottles which have oil barrier properties and better chemical resistance than other plastics.
How much Vitamin E per teaspoon?
10 IU per teaspoon. Our Vitamin E (d-alpha-tocopherol) is non-GMO, sourced from sunflowers (soy-free).
How much Omega 6 and 9 per teaspoon?
There are 184 mg of Omega 6s and 230 mg of Omega 9s per teaspoon
Cardiac Support
What are the ingredients and benefits?
Organic hawthorn berry is one of the oldest known and best researched plants in medicine. The main active ingredient of hawthorn appears to be an antioxidant bioflavonoid, which preserves circulation to the heart.
Taurine is an amino acid that are building blocks for protein all throughout our body, but particularly muscles of the heart, retina of the eye, and brain.
L-carnitine plays a crucial role in the production of energy in the body. It can also reduce blood pressure and the inflammatory process associated with heart disease.
Coenzyme Q10 is an essential component of the mitochondria, which are the parts of a cell that produce energy from oxygen. CoQ10 is crucial for the heart and brain. It can help the heart function optimally and reduce heart disease.
Vitamin E is a natural antioxidant, preventing free radicals from damaging cells in the body, improving the immune system. It also promotes healthy cardiac function and a shiny coat.
How many servings?
We offer 2 variations. One with 60 capsules and the other with 120 capsules.
How long will this last for my pet?
For the 60 count bottle...
If your pet weighs <25lbs, the 60ct bottle will last 60 days.
If your pet weighs 26-50 lbs, the 60ct will last 30 days.
For pets over 50 lbs we recommend purchasing the 120 count bottle. In which case...
If your pet weighs 51-75lbs, the 120ct bottle will last 40 days.
If your pet weighs >76 lbs, the 120ct bottle will last 30 days
Is this made in the USA?
Our Cardiac Support is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.
What type of Vitamin E is used?
NON-GMO, D-alpha-tocopherol from sunflowers (soy-free).
Is there flavoring?
The powder is salmon flavored.
Is the capsule vegan? What size is it?
Yes, the capsule is vegan and the capsule size is '00'
Can this be taken with prescription cardiac medications?
Yes, our Cardiac Support is safe to take with prescription cardiac drugs but if you have a specific drug you want to ask about, please email us and our veterinarian will get back to you within 48 hours
Bladder Support
What are the ingredients per scoop?
Active Ingredients:
Organic Cranberry 250mg (contains 16mg of proanthocyanidins (PACs)
D-mannose 250mg
Organic Marshmallow Root 120mg
Organic Astragalus Root 80mg
Organic Stinging Nettle Root 50mg
Inactive Ingredients:
Chicken Bone Broth
What are the ingredient benefits?
- Organic cranberry contains 16mg of A-type proanthocyanidins (PACs), which interfere with the bacteria's ability to attach to the bladder wall, reducing incidence of infection
- D-mannose can prevent the bacteria E.coli from attaching to the body wall of the bladder by binding itself to the bacteria and eventually is expelled in the urine, which prevents the bacteria from multiplying and causing infection.
- Organic marshmallow root acts like a diuretic to help the body flush out excess fluid and cleanse the kidneys and bladder. It can relieve internal irritation and inflammation in the urinary tract.
- Organic astragalus root is a natural herb remedy for UTIs by naturally boosting the body’s immune system response to bacteria.
- Organic stinging nettle root contains many vitamins and minerals and acts as an antioxidant to defend the body against free radicals and inflammation.
How many servings?
There are 60 scoops per bottle.
How long will this last for my pet?
For a pet that weighs <25lbs, the bottle will last 60 days.
For a pet that weighs between 26-75lbs, the bottle will last 30 days.
For a pet that weighs more than 75 lbs, the bottle will last 20 days.
Is this made in the USA?
Our Bladder Support is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.
Why are Proanthocyanidins (PACs) important?
Not all cranberry supplements can help prevent urinary tract infections. Proanthocyanidins (PACs) in cranberries are the active compounds beneficial for bladder health. The PACs found in cranberries have a different structure than those found in other fruits and vegetables which are associated with their anti-adhesion properties. Cranberry PACs help prevent the adhesion of certain harmful bacteria, including E. coli associated with urinary tract infections, onto cell walls.
How much protein, sugar, carbs, calories per serving?
Protein = 0.21g
Sugar = 0.25g
Carbs = 0.48g
Calories = 3.76
Organic Mushrooms
What are the ingredients?
Active Ingredients: Organic Mushroom Proprietary Blend: Organic Lions Mane, Organic Reishi, Organic Shiitake, Organic Cordyceps, Organic Maitake, Organic Turkey Tail, Organic Chaga, Organic Oyster, Organic Poria, Organic Tremellia
Inactive Ingredients: None
Why is Fera’s Mushroom Blend superior to other brands?
Fera Pet Organics uses real mushrooms, organically cultivated and naturally grown, free from heavy metals and agricultural chemicals, certified organic and Kosher. Our mushroom blend is superior to any other mushroom supplement for dogs and cats and certified to be the highest quality available in the world. We only use organic mushrooms (fruiting bodies) with high levels of beta-d-glucan. No mycelium, no grain, no starch.
What are the benefits of a mushroom supplement?
Mushrooms are a superfood and have many benefits that promote a healthy body, including promoting a healthy immune system, cardiovascular system, nervous system, blood pressure, blood sugar, liver function, and digestive system.
How many servings?
120 servings. 60 grams of powder.
How long will this last for my pet?
A pet that weighs <25lbs, it will last 120 days. For a pet that weighs 26-50 lbs, this will last 60 days. For a pet that weighs 51-75lbs, this will last 40 days. For a pet that weighs >76 lbs, it will last 30 days.
Where are the mushrooms grown?
Mushrooms utilized for medicinal purposes are rarely from North America. Most mushrooms come from Asia, primarily China. In fact, China produces about 85% of the world’s mushrooms. We have selected cultivation areas in China that are deep in the mountains and far from industrial pollution. We stand by our Chinese partners 100%.
Is this manufactured in the USA?
Our USDA Organic Certified Mushroom Blend is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.
Can we trust mushrooms from China?
Quality control is our top priority. Before exporting the mushrooms from China, they undergo rigorous testing for microbials (bacteria, yeast and mold, E.coli, and coliforms), heavy metals, pesticides, and a final organoleptic evaluation. Once the mushrooms have arrived in the US, testing is repeated by qualified 3rd party labs for microbials, heavy metals, pesticides that exceed US standards, beta glucan testing to ensure presence of active compounds, ergosterol testing to ensure fungal purity, alpha glucan testing to guard against carriers, Reishi extracts analyzed for triterpenodids, cordyceps analyzed for cordycepin, and a final organoleptic evaluation.
Mushroom (fruiting body) vs Mycelium?
- It is important to know what parts of the mushroom are in your supplement since not all mushroom products are equal. We will discuss why mushrooms (fruiting bodies) are superior to mycelium.
- The majority of mycelium products are grown on grains like rice, oats or sorghum, making it impossible to separate the grains from the mycelium, leading to high amounts of starch. The grain acts as a filler and dilutes the product since it does not contain any active compounds.
- In summary, mushroom benefits are derived from their active compounds found mainly in the mushroom (fruiting body) and much less so in mycelium.
Beta-D-glucans vs polysaccharides - what are they?
- The majority of medicinal mushrooms are known for their active polysaccharides called beta-D-glucans. Many mushroom products claim to have high polysaccharides, but there are many different types of polysaccharides and can be a poor way to measure mushroom quality. Polysaccharides are carbohydrates made up of a long simple sugar, such as cellulose, glucose, and fructose.
- Beta-D-glucan is the most common polysaccharide found in the cell walls of mushrooms, which can stimulate an increased immune response to more effectively fight off infections but also turn down an overactive immune response. Their benefits play an important role in: 1) immune regulation 2) gut health 3) fighting infections 4) blood sugar and cholesterol regulation 5) innate immunity 6) adaptive immunity.
- High polysaccharide numbers do not equal high beta glucans. Polysaccharides can simply be starch, which is an alpha glucan and a major component of grain. Grain is commonly found in mycelium products. It is important to know beta-d-glucan levels vs overall polysaccharide content to ensure you are giving an effective and high quality mushroom blend to your pet.
What is the percentage of beta glucans vs alpha glucans in the Mushroom Blend?
Our Mushroom Blend will always have less than 5% alpha glucans, while our beta glucans range between 30-50%.
- Maitake > 35% Beta Glucans
- Chaga >8% BG
- Shiitake >30% BG
- Turkey Tail >45% BG
- Cordyceps >25% BG
- Lions Mane >25% BG
- Reishi >35% BG
- Oyster >25% BG
- Poria >55% BG
- Tremella >10% BG
How many milligrams of each mushroom?
- Organic Red Reishi - 125mg
- Organic Lions Mane - 135mg
- Organic Shiitake - 125mg
- Organic Turkey Tail - 25mg
- Organic Maitake - 25mg
- Organic Cordyceps - 25mg
- Organic Tremella - 10mg
- Organic Chaga - 10mg
- Organic Poria - 10mg
- Organic Oyster - 10mg
What's the size of the scoop?
Each scoop contains 500 mg blend of 10 organic mushrooms and is 1.2 cc = ¼ teaspoon.
How are the mushrooms extracted? What is the extraction process?
All of our mushroom extracts are made using a hot water extraction ( 90-100 degrees). Some of our concentrated mushroom extracts are made using both hot water & alcohol (also known as "Dual Extract" or "DE"). After these go through the hot water extraction process, they also go through a 50-95% @80 degree ethanol extraction.
Vegan Omega-3s Algae Oil
What are the ingredients?
Fera Pet Organics Plant-based Omega 3s is made from natural (non-GMO) marine microalgae, organic flaxseed, and non-GMO Vitamin E (from sunflowers).
Why did Fera create this supplement? Is it better than the Fish Oil?
At Fera, we are shifting our priorities to focus on sustainability and take little steps where we can to improve our carbon pawprint. The most common source of Omega-3 EPA and DHA is fish oil, and even though fish oil is here to stay, we are happy to give our pet parents a more sustainable option for their furry family members. Here are 3 reasons why we created our Vegan Omega 3s:
-
- Algae is incredibly sustainable, grows fast, and requires little maintenance (sunlight, moving saltwater, and some nutrients).
- Using algae instead of fish allows us to alleviate pressure on marine life – think 16 million metric tonnes of wild fish – and to help preserve biodiversity in the ocean. 1kg of our Natural Marine Algal Oil, replaces 60kg of wild catch fish. While the demand for omega 3s is growing, the supply of fish oil is in decline. Since the mid-1980s, fish oil supply has decreased by almost 50%. Current supply is at maximum levels and gradually reducing. Overfishing and the negative effect of global warming on fish stocks could lead to a further downward spiral in the supply of Omega-3 from fish oil.
- For pets that have a fish allergy, we are happy to provide a source of omega 3s that is vegan and contains no animal products, gluten, dairy, soy, GMO, or sugar.
How is this Vegan Omega 3s different from other Omega 3s?
- Our Vegan Omega 3s Oil is made from a special algal strain of Schizochytrium sp. naturally rich in EPA & DHA Omega-3, being the only one that has both EPA & DHA delivered in very high concentrations (more than 50%). This is the highest natural concentration of both EPA & DHA available on the market today.
- Our Vegan Omega 3s is also blended with organic flaxseed and non-GMO Vitamin E (from sunflowers making it soy-free)
Why does my pet need Omega 3s?
Omega 3s are vital nutrients that support the immune system to sustain heart health, eyesight, skin health, and even cognitive and mental health.
Omega 3s...
- Support healthy vision and retinal development
- Support a healthy immune system, optimal heart function, and a healthy coat
- Promote healthy eyes, joints, heart, and skin
- Help control excessive shedding
How long will this last?
With a total of 48 teaspoons per bottle, our vegan omega 3s will last 96 days for a dog or cat less than 15 lbs. For a dog or cat 15-45 lbs, it will last 48 days. For 45-75 lbs, it will last 24 days. For dogs greater than 75 lbs, it will last 16 days.
How many EPA and DHA per serving?
1 serving (5ml) contains 150mg EPA and 460mg DHA, along with 1915mg ALA, 679mg Omega 6s, and 479mgs Omega 9s, which creates a perfect blend of Omega 3s, 6s, and 9s.
Is this manufactured in the USA?
Yes, it is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.
Calming Support for Dogs and Cats
What are the ingredients? How many mg/scoop?
Active Ingredients |
(1 scoop = 1.2g) |
GABA |
100mg |
L–Tyrosine |
50mg |
L-Tryptophan |
50mg |
L-Theanine |
50mg |
Thiamine |
50mg |
Organic Passion Flower |
25mg |
Organic Valerian Root |
25mg |
Organic Ginger |
25mg |
KSM-66® Ashwagandha |
25mg |
Magnesium |
15mg |
Lactobacillus paracasei Lpc-37 |
3 billion CFUs |
What are the inactive ingredients?
Chicken bone broth and bamboo silica
How many servings?
60 servings
How big is the scoop?
The scoop is ¼ teaspoon
How long will this last for my pet?
0-25lbs: 60 days
26-75lbs: 30 days
>75lbs: 20 days
Is this made in the USA?
Our Calming Support is manufactured in the USA with domestic and imported ingredients in an FDA-registered GMP facility, and NASC certified. Each batch is third party tested for potency and purity.
Can this be given only on special occasions and not on a daily basis?
We recommend giving our Calming supplement for at least 3 days prior to stressful events but recommend giving it for 3-4 weeks to see full calming effects, relaxation, and overall balanced mood. This is not meant to sedate your pet (such as vet prescription drugs Gabapentin, Trazadone, or Acepromazine) but to induce calmness and reduce stress and anxiety over time.
Is the probiotic L. Paracasei derived from dairy?
No
Liver Support for Dogs and Cats
What are the ingredients? How many mg/scoop?
Active Ingredients |
1 scoop = 1.2g |
Milk Thistle Extract |
150mg |
Turmeric Curcumin C3 Complex® |
75mg |
N-Acetyl-L-Cysteine |
50mg |
Ascorbic Acid |
25mg |
Choline |
25mg |
Organic Artichoke Leaf |
25mg |
Organic Burdock |
25mg |
Organic Dandelion |
25mg |
Dimethyl Glycine (DMG) |
25mg |
Vitamin E |
10 IU |
Zinc |
5mg |
BioPerine® Black Pepper Extract |
1mg |
What are the inactive ingredients?
Chicken bone broth and bamboo silica
How many servings?
60 servings
How big is the scoop?
The scoop is ¼ teaspoon
How long will this last for my pet?
0-25lbs: 60 days
26-75lbs: 30 days
>75lbs: 20 days
Is this made in the USA?
Our Liver Support for Dogs and Cats is manufactured in the USA with domestic and imported ingredients in an FDA-registered GMP facility, and NASC certified. Each batch is third party tested for potency and purity.