Fera Autoship is our subscription program that delivers your pet’s supplements on a schedule you choose so you never run out. You will receive 20% off every recurring order, free shipping, and unlock exclusive rewards over time.

You will receive 20% off every recurring delivery plus free shipping (U.S. orders only). As you stay consistent, you will also unlock additional rewards and perks.

Yes. You can skip, reschedule, or cancel your Autoship anytime directly from your account in just a few clicks.

Yes. If you have extra product or need a break, you can skip your next order without losing your progress.

To swap or add products to your existing Autoship, please contact our support team and we will take care of it for you.

You choose your delivery frequency based on your pet’s routine. You can update it anytime if your needs change.

Autoship rewards are perks you unlock as you continue your Autoship such as surprise gifts, cash back, and exclusive savings. The longer you stay consistent, the more value you receive.

Each Autoship order counts toward your rewards progress. Multiple Autoship orders will help you unlock rewards faster whether they ship together or separately.

Smile points are not currently earned or redeemed on Autoship orders. A new and improved rewards program is coming soon.

Log into your account to update your schedule, skip orders, or track your rewards all in one place.

You will be charged when your Autoship order is processed based on your selected delivery schedule. You will receive a reminder before each order ships.

If a payment does not go through, we will notify you so you can update your information and avoid any disruption to your deliveries.

Our team is always here to help. You can reach out through our support page and we will assist with any questions or changes.